I used the Rex Art website to purchase a Richeson Flat File for storing my artwork. Their price was among the best I could find anywhere in the country. Ordering was straightforward. Due to the weight of the item, it was shipped by truck direct from the manufacturer's warehouse. Rex Art was clear about the product and shipping/billing details on their website. Even so, a real live human from Rex Art reached out to me by phone shortly after I placed the order to make sure I understood each step in the process. Their estimated shipping times and costs (to California) were accurate. The item arrived well-packed and undamaged. It was fun to assemble. There was some temporary warping of the "flat" pieces as they adjusted to the different humidity at our location, but that resolved itself after 2-3 weeks. I contacted Richeson about that issue when it happened, and they were very helpful, too. Overall, a positive shopping experience. I can confidently recommend Rex Art!

I was a bit nervous about ordering something so expensive from a far-away place where I had not previously shopped, so it was comforting to do some research and find out that Rex is a family-owned business with a long history and a loyal following of satisfied customers. I took a chance on them, and I'm very glad I did. Super professional, super helpful, super customer-centered. Rex Art has acquired another satisfied customer and loyal fan!