We hate to be out of stock on any items that you may need. However, it does happen, and our manufacturers do experience shortages. The Rex Art website does not currently utilize a real time stock check feature. Therefore, we list all of the items we consistently carry, and any items listed on our web site can be ordered at any time, regardless of current stock levels. We do our best to keep these items in stock and ready for shipment, but we can sell out of an item before replenishment arrives.

In the event that an item in your order is out of stock, we will attempt to contact you via e-mail or telephone within 24 business hours of receiving your order. We will provide you with information on a comparable substitute and give you an estimated time of arrival on the sold out item.

If you would like, we can ship your in stock items immediately and remove any missing items, or back order the sold out items for later shipment. If the back order is over $25, it will ship free of freight, provided the shipment is a single, non-oversized package under 20 lbs. If the back order is under $25, the shipping cost is $7.50. An initial shipment must occur for a back order to be in effect. Some restrictions may apply.

If you have any questions, please feel free to contact us.

Thank You,

The Rex Art Staff

Terms and conditions are subject to change at any time.